Who operates this website?
Ma Petite Fleur is the online flower and gift website of MA PETITE FLEUR LTD. For a question about information you have shared, use our contact page. Please use a private message rather than posting personal information in a public comment.
Order and enquiry information
The order request form collects your name, email, phone number, chosen design, delivery date, address, postcode, message and any notes or selected extras. If a different recipient is selected, their name and phone number and delivery instructions may also be collected. We use these details to respond to your request, prepare a quote and arrange fulfilment. Do not include payment-card details or unnecessary sensitive information in a message. The form does not take a payment.
Stored requests and service providers
Submitted requests and their references are stored in the site’s managed database. Order-management records may include notes, quotes and correspondence. Authorised administrators use these records to manage requests. Website hosting and storage providers process information to run the service; an email provider may process correspondence when email sending is enabled. We have not published a fixed retention period for these records: contact us to ask about a particular request or to request removal, subject to any records that need to be kept.
Website preferences and optional analytics
Your browser can store saved flower choices, identifiers used by rating and presence features, and your cookie preference. These do not need your delivery address. Google Analytics loads only if you accept analytics through the website’s cookie choices. It helps us understand page visits and public product selections. The analytics configuration excludes the page’s query string and disables advertising signals. Rejecting analytics does not prevent reading guides or sending an order request. See the cookie and browser storage information.
Videos and links to other services
Guide video covers may be requested from YouTube’s image service. Choosing play loads a privacy-enhanced YouTube player, and Google may process information about that interaction. Instagram contact and sharing links open external services governed by their own policies. Read Google’s privacy policy and Instagram’s privacy information for those services.
Advertising
This publication does not currently load a Google AdSense advertising script. If advertising is introduced, this notice and the relevant consent choices must describe the providers used. Advertising services, including Google, may use cookies, identifiers or IP addresses when serving ads; personalisation preferences can be reviewed in Google My Ad Center. Analytics consent on this site is not consent to personalised advertising.
Questions, changes and requests
You can ask what information is held about a request, ask for an error to be corrected or ask for deletion by privately contacting Ma Petite Fleur. Include an order reference where available, not a public copy of the address. We may need to verify that the request relates to your information. Use Cookie settings to change analytics choices at any time. This page describes the current website implementation; it is updated when that implementation changes.