Speak to us privately
Use our official Instagram account to send a private message. For an existing request, include the MPF reference. Please keep delivery addresses, phone numbers and payment details out of public comments.
Before requesting flowers
Choose your design and tell us the full postcode and preferred delivery date through the flower request form. We confirm availability, price and delivery arrangements before payment. Sending the form does not reserve a delivery slot. For how the process works, read customer care.
Changes or concerns about an order
Contact us as soon as possible with the reference and a clear description of the change or concern. If a gift has arrived with an issue, describe what you received and provide photographs privately where helpful. A change or resolution is confirmed when we reply; do not assume a public comment has reached the order team.
Publisher and business information
MA PETITE FLEUR LTD · 1 Drummond Street, London, NW1 2PA. This is the business information published on our customer-care page; do not assume it is a walk-in collection point. Collection or any visit must be agreed before travelling. Our family’s earlier Sunflower chapter is described in our story.
Guide corrections and privacy questions
For a guide correction, send the page address and explain the flower name or instruction that needs review. References are described in about our guides. For information you have shared, read our privacy notice and contact us privately with the relevant request reference. No telephone number, response-time promise or unverified email address is listed here.